The Securities and Exchange Board of India (SEBI) has issued a circular no. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2022/76 on May 30, 2022, regarding Standard Operating Procedures (SOP) for dispute resolution under the Stock Exchange arbitration mechanism for disputes between a Listed Company and/or Registrars to an Issue and Share Transfer Agents (RTAs) and its Shareholder(s)/Investor(s). The abovementioned circular (which includes the SOP) is attached for the shareholders’ information and reference. Click here for circular.
SEBI with the objective of generating awareness on availability of Dispute Resolution Mechanism at Stock Exchanges against Listed companies/Registrar & Share Transfer Agents (RTAs), has advised the companies to send following communication to shareholders holding shares in physical form:
If you have any dispute against the Company and/ or its Registrar and Share Transfer Agent (RTA) on delay or default in processing your request, as per SEBI circular dated 30.05.2022, you can file for arbitration with Stock Exchange.
For more details, please see the web links of the stock exchanges –
BSE – http://tiny.cc/m1l2vz
NSE – http://tiny.cc/s1l2vz
Since the Shares of the Company are traded on Stock Exchanges in demat form only and physical transfer of Shares is not permitted by SEBI, we request you to convert your physical Shares into demat form to avail its various benefits. Please contact your Depository Participant (DP) where you maintain your Demat Account or open the same with DP, to dematerialize your Shares. In the meanwhile, in case you have not updated your Address, PAN, Nomination, E-mail ID, Mobile no., Bank Account details, etc. in the Company’s records or wish to change the above details, please contact the Company’s RTA – MCS Share Transfer Agent Limited (Unit: JK Paper Ltd.), F-65, 1st Floor, Okhla Industrial Area, Phase-I, New Delhi-110 020, Tel.No.: 011-41406149-52, E-mail:helpdeskdelhi@mcsregistrars.com
KYC Documents
A. Mandatory furnishing of KYC details and Nomination by shareholders holding physical securities/shares
Securities and Exchange Board of India (“SEBI”) vide its circular No. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/655 dated November 3, 2021 read with Circular No. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/687 dated December 14, 2021 prescribed certain mandatory provisions with regard to “Common and Simplified Norms for processing investor’s request by Registrar and Transfer Agents (“RTAs”) and norms for furnishing PAN, KYC details and Nomination, where the shares are held in physical form.
In case of failure to provide required documents and details as per the aforesaid SEBI circular, all folios of such shareholders shall be frozen on or after 01st April 2023 by the RTA.
Click here for SEBI Circulars.
Shareholders holding shares in physical form shall provide the following documents / details to the RTA of the Company:
1. Permanent Account Number.
2. Nomination (for all eligible folios) in Form No. SH-13 or submit declaration to “Opt-Out” in Form No. ISR-3.
Note: Any cancellation or change in nomination shall be provided in Form No. SH-14.
3. Contact details including address available with RTA with PIN code, Mobile Number, e-mail address.
4. Bank account details (bank name and branch, bank account number, IFS Code).
5. Specimen signature.
For data validation, it shall be mandatory to provide corresponding folio numbers along with mobile number and e-mail ID by the holder.
The above documents/details are to be provided to Company’s RTA i.e. “MCS Share Transfer Agent Limited, F-65, 1st Floor, Okhla Industrial Area, Phase – I, New Delhi-110020”or email at admin@mcsregistrars.com along with Name and folio numbers.
The shareholders can download the forms mentioned in SEBI circular as given below:-
| Sr.No | Form | Purpose | Download Form |
| 1 | Form ISR-1 | Request for Registering PAN, KYC details or Changes/updations thereof (only for securities held in physical form) | Form_ISR-1 |
| 2 | Form ISR-2 | Confirmation of Signature of securities holder by Banker | Form_ISR-2 |
| 3 | Form ISR-3 | Declaration form for Opting-out of Nomination by holders of physical securities | Form_ISR-3 |
| 4 | Form SH-13 | Nomination Form | Form_SH-13 |
| 5 | Form SH-14 | Cancellation or Variation of Nomination | Form_SH-14 |
B. For Shares in Dematerialised Form request may be sent to the Depository Participant where the shareholder is having account for dematerialized shares.
C. Issuance of Securities dematerialized form in case of Investor Service Requests – SEBI Circular dated 25th January 2022
| Sr.No | Form | Purpose | Download Form |
| 1 | Form ISR-4 | Request of Issue of Duplicate Certificate and other Service Requests | Form ISR-4 |