Investor Services

The Securities and Exchange Board of India (SEBI) has issued a circular no. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2022/76 on May 30, 2022, regarding Standard Operating Procedures (SOP) for dispute resolution under the Stock Exchange arbitration mechanism for disputes between a Listed Company and/or Registrars to an Issue and Share Transfer Agents (RTAs) and its Shareholder(s)/Investor(s). The abovementioned circular (which includes the SOP) is attached for the shareholders’ information and reference. Click here for circular.
KYC Documents

A. Mandatory furnishing of KYC details and Nomination by shareholders holding physical securities/shares

Securities and Exchange Board of India (“SEBI”) vide its circular No. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/655 dated November 3, 2021 read with Circular No. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/687 dated December 14, 2021 prescribed certain mandatory provisions with regard to “Common and Simplified Norms for processing investor’s request by Registrar and Transfer Agents (“RTAs”) and norms for furnishing PAN, KYC details and Nomination, where the shares are held in physical form.

In case of failure to provide required documents and details as per the aforesaid SEBI circular, all folios of such shareholders shall be frozen on or after 01st April 2023 by the RTA.

Click here for SEBI Circulars.

Shareholders holding shares in physical form shall provide the following documents / details to the RTA of the Company:

1.  Permanent Account Number.

2.  Nomination (for all eligible folios) in Form No. SH-13 or submit declaration to “Opt-Out” in Form No. ISR-3.
Note: Any cancellation or change in nomination shall be provided in Form No. SH-14.

3.  Contact details including address available with RTA with PIN code, Mobile Number, e-mail address.

4.  Bank account details (bank name and branch, bank account number, IFS Code).

5. Specimen signature.

For data validation, it shall be mandatory to provide corresponding folio numbers along with mobile number and e-mail ID by the holder.

The above documents/details are to be provided to Company’s RTA i.e. “MCS Share Transfer Agent Limited, F-65, 1st Floor, Okhla Industrial Area, Phase – I, New Delhi-110020”or email at along with Name and folio numbers.

The shareholders can download the forms mentioned in SEBI circular as given below:-

Sr.NoFormPurposeDownload Form
1Form ISR-1Request for Registering PAN, KYC details or Changes/updations thereof (only for securities held in physical form)Form_ISR-1
2Form ISR-2Confirmation of Signature of securities holder by BankerForm_ISR-2
3Form ISR-3Declaration form for Opting-out of Nomination by holders of physical securitiesForm_ISR-3
4Form SH-13Nomination FormForm_SH-13
5Form SH-14Cancellation or Variation of NominationForm_SH-14

B. For Shares in Dematerialised Form request may be sent to the Depository Participant where the shareholder is having account for dematerialized shares.

C. Issuance of Securities dematerialized form in case of Investor Service Requests – SEBI Circular dated 25th January 2022

Sr.NoForm PurposeDownload Form
1Form ISR-4Request of Issue of Duplicate Certificate and other Service Requests Form ISR-4